Terms & Conditions

Effective Date: 08/09/2025
Last Updated: 08/09/2025

1. Introduction

Welcome to SR93.ME (“we”, “us”, “our”). These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from sr93.me, you agree to these Terms in full. If you do not agree, you must not use our site.

We operate under Croatian law, comply with EU consumer protection regulations, and extend fair practices to customers globally.

2. Company Information

Business Name: SR93.ME (Operated by Sandi Rahmani)
Registered Address: Ulica Andrije Kačića Miošića 1A, 42000 Varaždin, Croatia
Email: sr93.me@gmail.com
VAT / OIB Number: 83517679504

3. Eligibility

To purchase from this site, you must:

Be at least 18 years old (or have parental/guardian consent).
Provide accurate, complete, and up-to-date information when placing an order.

4. Products & Services

All products are described as accurately as possible; however, slight variations in color or appearance may occur due to screen differences or printing methods.
We reserve the right to change, limit, or discontinue products without prior notice.
Prices are listed in EUR (or other currencies where applicable) and include VAT where required by law.

5. Orders & Payment

Orders are confirmed once payment is successfully processed.
We accept payments via credit/debit cards, PayPal or direct bank transfers.
By placing an order, you agree to pay the full price, including shipping fees and applicable taxes.

6. Shipping & Delivery

We ship worldwide unless otherwise stated.
Delivery times vary depending on your location and chosen shipping method.
Customs duties or import taxes may apply for non-EU countries; these are the buyer’s responsibility.
We are not liable for delays caused by postal services, couriers, customs, or force majeure events.

7. Returns, Refunds & Cancellations (EU 14-Day Cooling-Off Period)

If you are an EU consumer, you have the right to withdraw from your purchase within 14 days of receiving your goods, without giving any reason.
Exemptions: Custom or personalized items, digital downloads (once accessed), and opened hygiene-sensitive goods are non-refundable.

How to return:

Contact us via email before returning an item.
Items must be unused, in original condition, and returned within 14 days after notifying us.
Refunds are processed via the original payment method within 14 days of receiving the return.
You are responsible for return shipping costs unless the item is defective or incorrectly delivered.

8. Intellectual Property

All content, designs, artwork, code, and trademarks on sr93.me are owned by us or our licensors and protected under Croatian, EU, and international copyright laws.
You may not reproduce, distribute, or use our materials without prior written permission.

9. User Conduct

You agree not to:

Use the site for unlawful purposes.
Interfere with or disrupt site security or functionality.
Attempt to gain unauthorized access to our systems or user data.

10. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages.
Our total liability for any claim related to our products or services is limited to the amount you paid for the item in question.
Nothing in these Terms limits your statutory rights as a consumer under Croatian or EU law.

11. Third-Party Services

Our store uses third-party services (e.g., Ecwid/Lightspeed for e-commerce, payment processors, shipping companies). Your use of these services is also subject to their respective terms and privacy policies.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of Croatia, in harmony with EU regulations.
Disputes may be submitted to the Croatian courts or an EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.
We will seek to resolve disputes amicably before formal proceedings.

13. Changes to the Terms

We reserve the right to update these Terms at any time. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the site after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

For questions or concerns about these Terms, contact us at:
Email: sr93.me@gmail.com